Responses & Analytics¶
Track, view, and analyse form submissions from your dashboard.
Viewing Responses¶
Response List¶
- Go to Dashboard → click a form → Responses tab.
- You'll see a table of all submissions with:
- Submission timestamp
- Key field values (preview columns)
- Status indicator
Individual Response Detail¶
Click any row to view the full submission:
- All field values displayed clearly
- File download links (for file upload fields)
- Payment status (if payments are enabled)
- Submission metadata:
- Date and time submitted
- Time taken to complete
- Sections visited
- User agent / browser info
Submission Metadata¶
Drift automatically captures metadata with each submission:
| Metadata | Description |
|---|---|
| Timestamp | When the form was submitted |
| Time to Complete | How long the respondent spent on the form |
| Sections Visited | Which sections the respondent saw (for multi-section forms) |
| User Agent | Browser and device information |
| IP Address | Respondent's IP address |
Analytics¶
Overview Metrics¶
The analytics tab shows:
- Total Responses — all-time submission count
- Responses per Day — a 30-day bar chart showing daily submission volume
- Date Range Filter — narrow analytics to a specific time period
Field-Level Analytics¶
For each field, Drift shows:
- Response Rate — percentage of respondents who answered this field
- Distribution — for choice fields (radio, dropdown, checkboxes), see how answers are distributed across options
- Most/Least Answered — identify which questions respondents engage with or skip
Trend Sparklines¶
Small sparkline charts appear on the dashboard and forms list, giving you an at-a-glance view of response activity over the last 7–14 days.
AI Insights (Pro)¶
On the Pro plan, Drift uses AI to analyse your responses and surface insights:
- Themes — common patterns and topics across free-text answers
- Anomalies — unusual responses or spikes in activity
- Trends — how responses are changing over time
- Summaries — plain-English overviews of your data
Access AI insights from the Analytics tab on any form.
Exporting Data¶
Export your responses for offline analysis:
- CSV — comma-separated values for spreadsheets
- Excel — native
.xlsxformat
Exports include all field values plus submission metadata.
Spam Protection¶
Drift includes built-in honeypot protection to filter bot submissions. Suspected bot submissions are silently discarded and don't appear in your response list.
Response Limits¶
Response limits depend on your plan:
| Plan | Responses/Month |
|---|---|
| Free | 50 |
| Pro | 10,000 |
| Enterprise | Unlimited |
When you reach your limit, forms stop accepting new responses until the next billing period. You'll see a notification on your dashboard when you're approaching the limit.