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Responses & Analytics

Track, view, and analyse form submissions from your dashboard.

Viewing Responses

Response List

  1. Go to Dashboard → click a form → Responses tab.
  2. You'll see a table of all submissions with:
  3. Submission timestamp
  4. Key field values (preview columns)
  5. Status indicator

Individual Response Detail

Click any row to view the full submission:

  • All field values displayed clearly
  • File download links (for file upload fields)
  • Payment status (if payments are enabled)
  • Submission metadata:
  • Date and time submitted
  • Time taken to complete
  • Sections visited
  • User agent / browser info

Submission Metadata

Drift automatically captures metadata with each submission:

Metadata Description
Timestamp When the form was submitted
Time to Complete How long the respondent spent on the form
Sections Visited Which sections the respondent saw (for multi-section forms)
User Agent Browser and device information
IP Address Respondent's IP address

Analytics

Overview Metrics

The analytics tab shows:

  • Total Responses — all-time submission count
  • Responses per Day — a 30-day bar chart showing daily submission volume
  • Date Range Filter — narrow analytics to a specific time period

Field-Level Analytics

For each field, Drift shows:

  • Response Rate — percentage of respondents who answered this field
  • Distribution — for choice fields (radio, dropdown, checkboxes), see how answers are distributed across options
  • Most/Least Answered — identify which questions respondents engage with or skip

Trend Sparklines

Small sparkline charts appear on the dashboard and forms list, giving you an at-a-glance view of response activity over the last 7–14 days.

AI Insights (Pro)

On the Pro plan, Drift uses AI to analyse your responses and surface insights:

  • Themes — common patterns and topics across free-text answers
  • Anomalies — unusual responses or spikes in activity
  • Trends — how responses are changing over time
  • Summaries — plain-English overviews of your data

Access AI insights from the Analytics tab on any form.

Exporting Data

Export your responses for offline analysis:

  • CSV — comma-separated values for spreadsheets
  • Excel — native .xlsx format

Exports include all field values plus submission metadata.

Spam Protection

Drift includes built-in honeypot protection to filter bot submissions. Suspected bot submissions are silently discarded and don't appear in your response list.

Response Limits

Response limits depend on your plan:

Plan Responses/Month
Free 50
Pro 10,000
Enterprise Unlimited

When you reach your limit, forms stop accepting new responses until the next billing period. You'll see a notification on your dashboard when you're approaching the limit.